CHA News Article

HQI Leads “Patients On Board” Hospital Collaborative

Hospital Quality Institute (HQI), in partnership with Patient and Family Centered Care Partners, has launched a four-month collaborative with 11 California hospitals to develop authentic ways to engage patients and their families as partners in organizational improvement, governance and design. The initiative, called Patients On Board, is part of HQI’s drive to advance and accelerate statewide performance in patient/family experience of care, as measured by the HCAHPS survey.

Under expert guidance, Patients On Board participating hospitals will develop Patient Family Advisory Councils and other avenues for patient/family engagement, such as meaningful inclusion as partners on committees and vital organizational initiatives. For more information about Patients on Board, see HQI’s program summary.