CHA News Article

Hospital Volunteer Leadership Conference to Offer Patient-Centered Care Track

The 2013 California Hospital Volunteer Leadership Conference — Feb. 25-28 in Newport Beach — will feature a series of sessions highlighting volunteer support roles in hospital patient-centered service delivery systems. In one session, participants will learn about specific programs as well as new models, ideas and strategies that can be implemented to improve the patient experience. An interactive workshop will teach cultural competency and review patient rights issues with respect to lesbian, gay, bisexual and transgender individuals. A session on cultivating health equity in California will examine the demographics and socioeconomic conditions that lead to health disparities, based on a report – The Landscape of Opportunity. Additional sessions will cover religious literacy, and nursing scope-of-practice opinions, issues and answers with nurse leaders from California hospitals.

More than 400 attendees, 50 speakers and 50 exhibitors will participate in this year’s event. The conference, held each year by the California Association of Hospitals and Health Systems, is celebrating its 50th year of quality hospital volunteer leadership education. Registration is exclusively online and available to attendees, exhibitors, sponsors and advertisers. Space is limited to 500 attendees per day. For more information and to register, go to