CHA News Article

HFM Magazine Publishes Article on CHA Guidebook

HFM Magazine has published an article in its October issue on helping individuals obtain health coverage under the Affordable Care Act. The article highlights a CHA study of California hospitals that reveals best practices for reducing the number of uninsured patients — which could benefit many hospitals and their communities nationwide — as published in CHA’s guidebook, Helping Individuals Obtain Health Coverage Under the Affordable Care Act: Outreach and Enrollment Strategies for California Hospitals. Research was conducted through statewide interviews with key hospital management and supervisory staff responsible for patient registration, admissions services, patient access, financial counseling and eligibility services.

Those interviewed identified what they consider to be proven strategies for determining eligibility and enrolling individuals into health coverage, including:

  • Design enrollment procedures and practices that are transparent, consistent and supported by effective tools.
  • Determine optimal levels of staffing and support for eligibility and enrollment functions.
  • Educate patients on health coverage options.
  • Position trained staff at critical access points.
  • Use innovative strategies to reach vulnerable populations.
  • Partner with key external stakeholders.
  • Partner with service vendors.
  • Assess the new environment.

California hospitals have successfully used the identified strategies, and many of the approaches are also relevant for hospitals nationwide attempting to help individuals enroll into health coverage under the Affordable Care Act. As experience is gained with implementation of the Affordable Care Act, new strategies will likely emerge.

McLeod/Kemp Article - Helping Individuals Obtain Health Coverage Under the ACA

CHA Guidebook – Helping Individuals Obtain Health Coverage Under the Affordable Care Act: Outreach and Enrollment Strategies for California Hospitals                        CHA members may download the guidebook for free.

CHA Webinar - Helping Individuals Obtain Health Coverage Under the Affordable Care Act: Outreach and Enrollment Strategies for California Hospitals
A complimentary recording of the webinar is available for members. Non-members will be able to purchase the CD recording with the guidebook for $250.

 

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