CHA News Article

Glitch Reported in CMS Attestation System for EHR Incentive Program

The Centers for Medicare & Medicaid Services (CMS) recently released a final rule that grants flexibility to certain eligible providers and hospitals, including critical access hospitals, who are unable to fully implement the 2014 Edition certified electronic health record technology (CEHRT) for the 2014 EHR reporting period, due to delays in the technology’s availability. The rule allows these providers and hospitals — who are required to attest by Oct. 1 — to use the 2011 Edition CEHRT or a combination of the 2011 and 2014 Editions of CEHRT for the 2014 EHR reporting period (See CHA News article).

According to recent reports, however, a glitch in the CMS website might prevent eligible providers and hospitals from attesting until mid-October whether they can meet meaningful use requirements with new EHR systems. Therefore, providers and hospitals who adopted EHR systems for the first time this year may not have their attestation completed by the Oct. 1 deadline.

Specifically, the glitch affects:

  • Eligible providers who enrolled in the Medicare meaningful use program in 2014 and elected to meet Stage 1 requirements using 2011 Edition software or a combination of the 2011 and 2014 editions; and
  • Eligible providers who participated in and were paid under the Medicaid meaningful use program last year and plan to meet Stage 1 criteria this year using either 2011 Edition or a combination of 2011 and 2014 edition software.

CMS will withhold both incentive and penalty Medicare payments for 2015 for providers who miss the deadline.

CHA is aware of this issue and is working with other stakeholders to identify solutions. CHA encourages eligible providers and hospitals unable to successfully attest to register the problem with the CMS help desk and obtain a reference number to place their inability to attest on record through the CMS website. Further, eligible providers should compile all necessary documentation to show CMS that they were able to meet all requirements but were unable to attest due to a problem with the CMS website. Contact the EHR Information Center Help Desk at (888) 734-6433 (Monday-Friday 8:30 a.m. – 4:30 p.m.).

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