CHA News Article

Fourth Quarter HCAHPS Data Due April 6

The submission deadline for the Hospital Consumer Assessment of Healthcare Providers and Systems (HCAHPS) patient perspectives on care survey data for fourth quarter 2015 discharges (Oct. 1–Dec. 31, 2015) is April 6. The Centers for Medicare & Medicaid Services strongly encourages all hospitals, whether they self-administer the HCAHPS Survey or use a survey vendor, to submit data at least two days prior to the deadline to allow time to address any submission issues. Inpatient prospective payment system (IPPS) hospitals participating in the Hospital Inpatient Quality Reporting program must collect and submit HCAHPS data to qualify to receive their full annual payment update; non-IPPS hospitals must meet the same submission deadline for their data to be published on Hospital Compare.

From April 7-13, participating hospitals and survey vendors may access and review the HCAHPS Data Review and Correction Report, which contains a summary of the data accepted into the warehouse for the quarter. New data are not accepted during the review and correction period, but errors in data that were submitted by the deadline can be corrected. During this period, corrected data can be resubmitted to the warehouse to replace the incorrect data. Hospitals and survey vendors must use the new QualityNet Secure Portal during the review and correction period, which requires that the user first be “proofed.”  More information on the HCAHPS initiative, file specifications and data submission protocols are available at