CHA News Article

DHCS Updates Strategy for Quality Improvement in Health Care
Includes inventory of Department’s quality improvement activities

The California Department of Health Care Services (DHCS) has released the attached updated Strategy for Quality Improvement in Health Care (the DHCS Quality Strategy). The initial DHCS Quality Strategy was developed in November 2012, using the National Strategy for Quality Improvement in Health Care (National Quality Strategy, or NQS) as a foundation, while tailoring to the needs of the diverse California population and health care delivery system. The DHCS strategy is anchored by three goals modeled after the Institute for Healthcare Improvement’s “triple aim:” 1) Improve the health of all Californians; 2) Enhance quality, including the patient care experience, in all DHCS programs; and 3) Reduce the Department’s per capita health care program costs. 

The DHCS Quality Strategy includes an inventory of the Department’s quality improvement (QI) activities in clinical care, health promotion, and disease prevention and administration. The QI activities are then organized under the following seven priorities: 1) Improve patient safety; 2) Deliver effective, efficient, affordable care; 3) Engage persons and families in their health; 4) Enhance communication and coordination of care; 5) Advance prevention; 6) Foster healthy communities; and 7) Eliminate health disparities.

The DHCS Quality Strategy also supports the goals outlined in the attached Let’s Get Healthy California Task Force Final Report and includes a summary of how the Department’s QI activities align with the six goals of report, including:

  • Healthy Beginnings: Laying the Foundation for a Healthy Life;
  • Living Well: Preventing and Managing Chronic Disease;
  • End of Life: Maintaining Dignity and Independence;
  • Redesigning the Health System: Efficient, Safe, and Patient-Centered Care;
  • Creating Healthy Communities: Enabling Healthy Living; and
  • Lowering the Cost of Care: Making Coverage Affordable and Aligning Financing to Health Outcomes