CHA News Article

DHCS Provides Information on Medi-Cal ‘Enrollment Assistants’

The Department of Health Care Services (DHCS) has developed a process that will allow Medi-Cal beneficiaries, including those enrolled in Cal MediConnect plans, to designate another individual as an “enrollment assistant,” to make enrollment or disenrollment decisions on their behalf. The new process, which became effective July 31, was developed in response to concerns voiced by beneficiaries and providers and will allow family members and caregivers, under certain circumstances, to make enrollment or disenrollment decisions on behalf of beneficiaries who are incapacitated but do not have a designated authorized representative, such as a conservator or individual designated in an advance health care directive. A fact sheet on the new process is attached.