CHA News Article

CPR Report Finds Improvement in Price Transparency Tools

The Catalyst for Payment Reform (CPR) released a report yesterday examining tools available to consumers and employers for determining health care pricing information. The report looked at fee-based online tools and telephonic price transparency products available from independent vendors for purchasers and employers, as well as the tools the major national health plans offer freely to their members. CPR’s report found that such tools have improved in recent years, allowing consumers to find information on both price and quality. The report also found that, while 98 percent of health plans claim to offer cost calculators, only 2 percent of patient members use them. The report concluded that price transparency tools can improve with additional data from plans and providers, and that consumers should be encouraged to use the tools at their disposal in order to avoid unneeded care and choose cost-effective care options. CPR’s report is available at