CHA News Article

Covered California Webinar Outlines Process for Becoming a Certified Enrollment Entity and Certified Enrollment Counselor

Covered California has conducted a webinar outlining the process for becoming a Certified Enrollment Entity (CEE) and Certified Enrollment Counselor (CEC). Topics covered in the presentation include:

  • Overview of Certified Enrollment Assistance program
  • Overview of In-Person Assistance (IPA) program
  • CEE and CEC roles
  • IPA program eligibility
  • IPA program compensation
  • Steps to becoming a CEE
  • CEE roles and responsibilities
  • Online CEE application process
  • CEE training objectives
  • Steps to becoming a CEC
  • CEC roles and responsibilities
  • Fingerprinting and criminal background check process for individuals
  • CEC training modules and training schedule

Both the recorded webinar and the webinar slides are available for viewing and download. The CEE application is available at https://assisters.ccgrantsandassisters.org.

Individuals with questions or in need of assistance regarding Covered California’s Certified Enrollment Assistance program should contact the Covered California Enrollment Assistance Help Desk at (888) 402-0737, Monday through Friday, 8 a.m. to 5 p.m., or by email at assisterinfo@ccgrantsandassisters.org. For CEC fingerprinting information (e.g., Live Scan process, locations or appointments) call (877)402-5519, Monday through Saturday, 9 a.m. to 5 p.m., or send an email to coveredca@capitallivescan.com, or visit www.coveredcalivescan.com.

 

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