CHA News Article

Covered California Releases Online Certified Enrollment Entity Application

A copy of the application checklist — with an overview of information needed to complete the application — is attached, along with the required criminal record disclosure form. Covered California will soon provide additional information regarding CEE training dates, the CEC application release date, and CEC training dates and locations. CHA will continue to update members through CHA News once the new information is available.

Frequently Asked Questions

What is a Certified Enrollment Entity?

  • Entities and organizations eligible to be trained and registered to provide in-person assistance to consumers and help them apply for Covered California health plans.
  • Entities that have access to Covered California’s targeted population(s).

Who can become a Certified Enrollment Entity?

  • Organizations that can demonstrate to Covered California that they have existing relationships, or could easily establish relationships, with consumers or self-employed individuals likely to be eligible for enrollment in a Covered California health plan.
  • Those that meet any licensing, certification or other standards prescribed by the state or the exchange.
  • Those that do not have a conflict of interest.
  • Those that comply with the privacy and security standards adopted by Covered California as required in accordance with 45 CFR §155.260.

What are the roles and responsibilities of Certified Enrollment Entities?

  • Conduct public education activities to raise awareness of the availability of Covered California products.
  • Distribute fair and impartial information concerning enrollment into qualified health plans.
  • Facilitate enrollment into qualified health plans available through Covered California.
  • Provide referrals to Consumer Assistance Programs.
  • Provide information that is culturally and linguistically appropriate.

What is a Certified Enrollment Counselor?

  • An individual who is affiliated with a Certified Enrollment Entity that is registered in the Enrollment Assistance Program and trained and certified by Covered California.

How does an individual become a Certified Enrollment Counselor?

  • Become affiliated with and submit an application to a Certified Enrollment Entity.
  • Receive LiveScan form and complete fingerprinting process.
  • Complete required training.
  • Have no conflict of interest.
  • Comply with the privacy and security standards adopted by the exchange as required in accordance with 45 CFR §155.260.

Where can I get more information?

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