CHA News Article

Covered California Designates Rancho Cordova as a Call Center Site

Covered California announced today that by the end of the year it will open one of its three call centers in the Sacramento County city of Rancho Cordova. Approximately 500 call center staff — fluent in multiple languages including Spanish, Cantonese and Vietnamese — will help consumers from throughout the state understand the new benefits available through the Affordable Care Act (ACA) and assist them with online purchasing of Covered California health insurance products. Covered California estimates that 5.3 million Californians could benefit from enrolling in the exchange by receiving federal financial assistance, guaranteed coverage or both. The Rancho Cordova site will be fully operational for open enrollment this fall, in advance of the ACA coverage that starts Jan. 1, 2014. Other Covered California call centers will be located in Contra Costa County and Fresno. To read the press release, visit