CHA News Article

CMS Releases Home Health Patient Experience of Care Star Ratings

The Centers for Medicare & Medicaid Services (CMS) has released the first patient experience of care star ratings on Home Health Compare. Known as Home Health Care Consumer Assessment of Healthcare Providers and Systems (HHCAHPS) Survey star ratings, these measures evaluate patients’ experiences with home health agencies.

In addition to an overall summary star rating, HHCAHPS Survey star ratings are listed for each of the following areas: care of patients, communication between providers and patients, specific care issues and overall rating of care provided by the home health agency.