Education event

Behavioral Health Care Symposium plus Emergency Services Forum
Back-to-back events for behavioral health and ED professionals

Register Now
December 4 – 5, Behavioral Health Care Symposium
December 6, Emergency Services Forum

Mission Inn Hotel & Spa, Riverside Convention Center


Have you ever attended a conference where issues were discussed, but not solutions? Not this one! This three-day program will leave attendees feeling inspired and motivated to become “Agents of Change.”

Dec. 4 – 5, Behavioral Health Care Symposium
Day one focuses on behavioral health care policy and pressing issues. Day two is a blended format for both behavioral health care providers and ED professionals.

Dec. 6, Emergency Services Forum
Day three is focused solely on emergency medical care services issues and progressive practices to create future-focused ED care systems. 

The keynote speakers for this annual event promise to set the tone for a thought-provoking conference:

  • Skip Rizzo, director of Medical Virtual Reality at USC’s Institute for Creative Technologies, will provide an exciting and interactive presentation on how virtual reality programs can accelerate treatment and recovery for patients with behavioral health issues.
  • Margaret Wheatley is an American writer and management consultant who studies organizational behavior. Wheatley’s approach to leadership development focuses on systems thinking, theories of change and learning organization to help executives develop strategies and behaviors that actually lead to order, not more chaos.
  • Maria Raven, emergency medicine physician and health services researcher at UCSF, will discuss the latest trends in emergency department unified case management and explain the benefits of using an ED health information exchange (HIE) to track high ED utilizers and improve efficiencies and patient care.

Engaging lectures and breakout sessions feature 20 additional recognized speakers who will discuss trends in the field, provide innovative solutions and provoke discussion for both behavioral health care providers and emergency department staff.

Mark your calendars now – you won’t want to miss this event. Four registration options are offered to fit your interests and availability. Full program details will be available mid-August.

Who Should Attend?
Chief executive officers, psychiatric administrators and managers, chiefs of nursing and nurse managers, clinical directors, psychiatrists, psychologists and social workers, emergency department directors, risk managers and substance use service providers.


Mission Inn Hotel & Spa
3649 Mission Inn Avenue
Riverside, CA 92501

Discounted sleeping room deadline is Nov. 7

The historic Mission Inn Hotel and Spa is the host hotel. This year’s symposium will coincide with the Inn’s “Festival of Lights,” the crown jewel of annual holiday festivals in Southern California.  Rooms are available starting at the discounted rate of $179, single or double occupancy. For reservations, call (800) 843-7755 and mention “California Hospital Association” to receive the special rate. Don’t delay, the discount deadline is November 7 and room availability is limited.


All educational sessions will be held at the remodeled Riverside Convention Center, just a short walk away from the Mission Inn.

Riverside Convention Center
3637 5th Street
Riverside, CA 92501


Register by Nov. 7 and save
Back-to-Back Events – The Behavioral Health Care Symposium and Emergency Services Forum run three days:

Behavioral Health Care Symposium is Dec. 4 – 5.
Monday’s agenda is devoted to behavioral health care policy, current issues and updates. Tuesday’s agenda will focus on behavioral issues in EDs.

Emergency Services Forum is Dec. 6.
Wednesday’s program is focused solely on emergency services issues and solutions.

Choose from four registration options:

  1. Behavioral Health Care Symposium + Emergency Services Forum (Mon., Tues. & Wed.): Members* $735, Nonmembers** $890
  2. Behavioral Health Care Symposium only (Mon. & Tues.): Members $535, Nonmembers $680
  3. Behavioral Health Care Symposium day two + Emergency Services Forum (Tues. & Wed.): Members $535, Nonmembers $680
  4. Emergency Services Forum only (Wed.): Members $335, Nonmembers $430

Registrations received after Nov. 7, add $100.
Tuition includes reception, luncheon and CEs.

* Members are CHA member hospitals, CHA associate members and government agencies. ** Nonmembers are limited to non-hospital health care providers, clinics, post-acute facilities, consultants, insurance companies, law firms and other entities that serve hospitals. Education programs and publications are a membership benefit and are not available to eligible nonmember California hospitals.

Special Accommodations

If you require special accommodations pursuant to the American’s with Disabilities Act please call (916) 552-7637.

Presentations will be available online only

You will receive an email before the event with instructions on how to download the presentations to your laptop/tablet for viewing on-site, or to print and bring with you. Be sure to download the materials in advance; WiFi access on-site may be limited.


A confirmation will be sent to all registrants. On-site registrations and any unpaid registrations may be subject to an additional 10% fee.

Cancellation Policy/Late Payment

A $75 non-refundable processing fee will be retained for each cancellation. Cancellations must be made in writing seven or more days prior to the scheduled event and emailed to No refunds will be made after these dates. Substitutions are encouraged. In the unlikely event that the program is cancelled, refunds will be issued to paid registrants within 30 days.

Continuing Education

Full attendance at each day’s educational sessions is a prerequisite for receiving continuing education. Attendees must sign in each day and include their professional license number, if required. CE certificates will be emailed after the event.

Behavioral/Social Work — Behavioral Health Care Symposium course meets the qualifications for up to 11 hours and the Emergency Services Forum meets the qualifications for 6.25 hours of continuing education credit for LMFTs and LCSWs as required by the California Board of Behavioral Sciences. CHA is approved by the California Association of Marriage and Family Therapists to sponsor continuing education for LMFTs and LCSWs. Provider approval number 128427. CHA maintains responsibility for this program/course and its content.

Course objectives to be announced soon.

Compliance — Application has been made to award Compliance Certification Board (CCB) Continuing Education Credits for the Behavioral Health Care Symposium and Emergency Services Forum.

Health Care Executives — CHA is authorized to award up to 11 Behavioral Health Care Symposium hours and 6.25 Emergency Services Forum hours of pre-approved ACHE Qualified Education Credit (non-ACHE) for this program toward the advancement or recertification in the American College of Healthcare Executives. Participants in this program who wish to have the continuing education hours applied toward ACHE Qualified Education credit must self-report their participation. To self-report, participants must log into their MyACHE account and select ACHE Qualified Education Credit.

Nursing — Provider approved by the California Board of Registered Nursing, CEP 11924, for up to 13.2 Behavioral Health Care Symposium contact hours and 7.5 Emergency Services Forum contact hours. 

Amount of CEUs offered are subject to change.  

Quality Assurance/Grievance

We welcome your feedback. If you have any concerns or dissatisfaction with the quality of a CHA education program, please contact Robyn Thomason, Director, Education Program Development at 916.552.7514 or email The CHA education quality assurance/grievance policy is available upon request by emailing


CHA will photograph this event. If you prefer not to be photographed, please email CHA at


Call the Education Department at (916) 552-7637.